By purchasing merchandise from our site, you agree to this return policy and relinquish any rights to subject it to any questions, judgment, or legal actions. 

WE DO NOT OFFER RETURNS OR EXCHANGES. Unlesss written otherwise.

Most of our items are made-to-order as we do our part to be a sustainable, low waste company. Every design is hand picked by us and shipped from India to keep in our inventory. We frequently only get one design of each set. Since these items are made especially for you, they are not eligible for returns or exchanges and are final sale. If the item has not shipped you may cancel it before it does. Contact us on facebook or instagram for a quick reply, email or our whatsapp number is good too if you don't have social media.

We only refund broken items if they are returned to us within 2 days of delivery. 

If there’s an issue with quality we are more than happy to have a conversation about it. The satisfaction of our customers is supreme to us so don’t hesitate to write to us on info@naveli.shop for any special requests.